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Haha, the the ticket was resolved at least. ;p

True but at what cost?

Yeah, who cares about the spelling errors. They got the issue resolved. I'm just impressed that people still care about spelling errors when the response was 4 months late. That to me says more about the professionalism then someone who may have typed up a quick email in a hurry.

Hi @gniksivart, Obviously, the four month delay is the main issue here. I was just trying to be Grammar Nazi to take the things to whole new level. But it's true, I hate Poloniex for they are non-professionals. :D

To me it shows me that their team is small and this guy answered the email on his phone.

I had similar thoughts myself.