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RE: Slow progress is better than no progress - PEvO report
Yes, that is something I see in in my field often - the resistance to change. We just did an upgrade to an add-in tool and are users fought us tooth and nail because the UI was a bit different even though the new tool is 5 times better.
Once you breakthrough that big initial levee though, momentum gains week as people realize the new way is much better.
Best of luck with the progress!