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RE: My email to Richard Branson that got a response

in #travel8 years ago (edited)

Ah the famous email! I actually remember reading your post the other day. Thanks for sharing!

My brother had his bag lost when he came to visit home (Chicago) from the east coast. Unfortunately he had tickets to a really fancy orchestra with some important clients the next night but his suit was in the lost bag. Ended up having to go buy another really expensive suit on the fly to make sure he didn't come off as messy and unorganized.

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What a drag! I hope he was able to get some compensation from the airline for the inconvenience if nothing else. He's lucky he was able to find a suit in such a short time.