I fly with them regularly myself and have no complaints, the fare gets your backside in a seat...that's it. Everything else is extra, for short flights it's a better system really, with the other airlines you pay whether you use the extras or not.

They are also very reliable, their whole business model is based on getting as many people on the move as possible with low per passenger profit margins. They are the fifth largest airline in the world by passenger numbers, so I guess that works. If any airline will get you on the ground on time it's Ryanair. I've been standing at the gate in Amsterdam, boarding pass scanned, 25 mins before departure time...waiting on the plane to arrive...and taken off on time.