Airline experience I - JL872 Shanghai Pudong (PVG) to Tokyo Narita (NRT) on a business class

1. Check-in

It was too early to arrive at the airport, and we waited for around 10 minutes for check-in's open. The staff performed high speed on processing check-in for business class while crowded people queued at the economy class line.

Business class travellers can use priority channel for security and customs' check.

Invitations for airline lounge would be given at the time of check-in.

2. The lounge

This lounge provides service for both Japan airline and Air France. You can eat, drink, and have a rest.

3. Boarding

Business class travellers should wait for boarding after members of One World Gold and Silver Tier.

4. Cabin facility and service

It is designed as 1-2-1 layout with backward fish bone chair. 

Built-in entertainment system provides five languages.

5. Food

We can choose Japanese food or Chinese food. Japanese food has a gorgeous look with average taste.

Haagen-Dazs would be provided as dessert.

6. Overall review and return flight

It actually exceeded our expectations in regards to their welcome, their craft, their service and the quality of their food. Cabin crews were constantly up and down the aisles with coffee, tea, green tea and water.

On the return travel, we found Japan airline Lounge was super fancy at Narita airport. It is constructed as two levels with different kinds of food and beverage. The most significant point is that no crowded people.