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RE: Emotional Intelligence + Attitude = Zero

Attitude is something over which one has control, if one wants to. I couldn't agree more regarding the value (not) of teambuilding exercises, and as for the value of training, often the ROI will never be realised because the training strategies rarely include mechanisms to bolster sustained learning. Doing that would break the budget and althought there may be big budgets for team building, training is a Cinderella, and that is the last budget to get approved and the first to be cut. Very short-sighted, but the reality of business because its impact on the bottom line is so hard to measure. So interesting that the moniker "learning organisation" has all but disappeared from the discourse around workplace training and human development.

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Very true. I am yet to see the benefit of sending my staff on training courses. For actual skills, it is different, but all these behaviour change courses and motivational courses are a waste of time.