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    • [-]
     8 years ago 

    how did you lost access to your account?

    [-]
     8 years ago (edited)

    Hi noisy!
    I'm playing BTC, ETH, etc... So I know the password is very important. When my password updated, I cann't login to my steemit account. I've entered the correct password, but I still cann't connect.

    Note:

    • Before I set the password, I will write down notepad.txt. Then I copied into the textbox (pw).

    • I uncheck the box "keep me logged in" but I cann't login to my steemit account.

    • I used a different browser for testing( chrome, firefox, IE, etc...) but I cann't login to my steemit account.

    • I am not copying password with an extra space at the beginning or end.

    • I tried clearing me steemit cookies ( Chrome, firefox, Internet Explorer etc...) But I can not login my steemit account.

    • Do you know if the account recovery can't be used for owner keys changed before the hack? I here is having trouble getting logged in to his old account and I changed I owner key before the hack, but within 30 days.

    My account ( @tonyson ) has been idle 122 days.

    I send 12 email message to [email protected] 60 days ago and I send 2 email message to [email protected] 2 days ago but They did not reply.

    [-]
     8 years ago (edited)

    I'm sorry, but technically Steemit is not able to recover your account right now, that feature hasn't been implemented yet. I believe there will be an announcement when it's available, but I'm not sure what time it will come. "They did not reply" looks not so good though.

    //Edit: the feature is being worked on, please check github issue: https://github.com/steemit/steem/issues/240