[KT Combined National Defense Commission Negative Administration and Information Disclosure Request]
[KT Combined National Defense Commission Negative Administration and Information Disclosure Request]
On April 5, 2019, KT launched the 5G service for the general public and unilaterally reduced the service benefits without prior notice.In particular, KT disregarded the closed terms that had already been discontinued and announced the reduction in the same day notice.
This is not consumer protection, but consumer oolongs,
It's clear that companies that think it's all right will continue to suck consumers.
In order to protect them and to protect consumers, we have filed complaints with higher institutions.
However, the response to complaints continued to be postponed and even the terms and conditions were arbitrarily changed.
And the long-awaited answer
"5G is not a mobile service, so it is not eligible for reduced benefits and is no problem at all."
is.
I gave the time to respond to the news agency and gave a negative administration to those who responded in favor of the news agency.
Yes, in case you don't see it, I kindly attached the terms and conditions and put in a complaint about administrative administration.
I didn't answer right away either.
And the answer I just received over a month ...?!
Yes, it is not the target of the administration.
And it keeps saying that it went through legal review in 3 institutions and it is no problem.
I applied for a request for information disclosure to find out where I did it.
And I got an answer today.
My question is marked with a circle number,
The answer is an arrow.
Please read it all the time.
It was so long that it was hard to read.
To sum it up ...
I received answers from three law firms, but I can't tell you ...
I wonder if the law firm is right or not.
There was only CDMA, WCDMA terms and conditions when there was a product, so mobile is only right for CDMA, WCDMA and LTE.
WiBro and its terms and conditions wherever they ran ... WiBro also belongs to mobile discounts.
Looks like you're looking for household separation in the Terms of Service.
There is a combination of CDMA and WCDMA terms.
And there is no combination, but 5G terms are new, so 5G is not mobile.
I'm not interested in attachments uploaded at the time of complaint, and the new 5G terms are created?
So I want to see the changed terms without notice.
It's not a 5G agreement, but an existing combined goods agreement.
(Why do you ignore this part?)
I don't want to find generational divisions based on attached files.
But other combinations have a range
So this coupling should have a range
So it's right to exclude 5G
What the hell are you talking about? There's no limit to the limits.
So you can never tell who judged and which agency did it!
Existing subscribers get discounts!
The news agency didn't do it and the opposition Hogang did it wrong!
... the KAC, a high authority to sanction the faults of the news agency
If you're on the side of a carrier,
How do we get sanctions?
I'm so blind
Later, we'll create another term for creating a new service,
We're also modifying existing closed terms
Even if you make a 0% discount, it is justified.