Oh, nice to see you. Funny thing I remember we had the same problem with scheduling back when I started in Acronis. We had 3 shifts 7 am to 3 pm, 3 pm to 11 pm, and finaly 11 pm to 7 am. Problem with it was so it would slide you'd have to do every so often 6 days in a week, not 5, and on that day you usually had only 16 hours of down time, not 32. One of the things I was pushing for is the change in that system, and we got goth a new manager (with the guy who was our main manager graduating to be a director of the tech support division) and 12 hour shifts. Which is okay, I guess.

Anyhow, I wish you the best of luck!