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Thank you, I'm okay, luckily all my issues were resolved in the end, and I haven't used it for a good while.

But this will be a big help to other readers.

You're welcome. I have had a support issue open for over a week now and it's does not look like they even opened it as it still says "processing".

Not once did support ever reply to a ticket.
Bittrex has an IRC, instant replies. A much better service.

Not a BIttrex shill, I have no doubt that Bittrex could one day turn also.