Nintendo Is Facing A Class-action Lawsuit Over A Joy-Con Design Issue
Monday 22nd of July, 2019. A law firm in the US is filing a lawsuit against Nintendo for the Joy-Con's 'drifting' issues. As reported by Go Nintendo, the law office of Chimicles, Schwartz Kriner & Donaldson-Smith is filing a class action lawsuit against Nintendo, citing a common problem for many users. Joy-Con 'drift' is when the sticks on the little controllers start to automatically drift in one direction after extended use. Sometimes this issue can be fixed with calibration, but many users report that their Joy-Cons have become unusable over time. CSK&D was seeking testimonials from the public before moving forward, and has now decided to file their suit. The full thirty page complaint can be viewed here. "CSK&D has filed a class action lawsuit against Nintendo of America, Inc. for claims relating to alleged defects in the Joy-Con controllers that are part of Nintendo Switch gaming consoles", their website reads. "The complaint, filed in the United States District Court for the Western District of Washington, alleges that the joysticks on Joy-Con controllers are defective, leading users to experience drift issues. " "Specifically, the complaint alleges that the joystick on the Joy-Con controllers will automatically register movement when the joystick is not being controlled by the user and interfere with gameplay. The complaint, filed on behalf of purchasers of Switches and Joy-Con controllers, brings claims under various consumer protection statutes as well as various warranty and common law claims. " Players in the US looking to take part in this lawsuit can fill in their information on the firm's website.
FULL STORY + SOURCE: https://newsbotnetwork.com/tech/nintendo-is-facing-a-class-action-lawsuit-over-a-joy-con-design-issue/
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http://www.nintendolife.com/news/2019/07/class_action_lawsuit_officially_filed_against_nintendo_for_switch_joy-con_drifting_issues
Wow... Thanks and yeah I have the same issue.
Yes, I have the drift issue on two of my controllers.
From what I understand, Nintendo is aware of the issue, and they are offering top notch support to fix any controllers with the drift problem, free of charge.
It is still disconcerting to me. I have two controllers with the same drift problem. If I want to buy a better controller, there is no guarentee from Nintendo that it won't also develop the same defect. That is a waste of time and money from the constomers who expect to receive a quality item. There are no alternative options to operate the Switch without a Nintendo JoyCon.
With the recent release of Switch Lite and the new JoyCon color controllers in Purple and Orange, everybody wants to know. Has the issue been fixed in the new models? Not likely. Nintendo does not even want to mention this drift issue in their ads. They are selling so many units, they are expecting the customers to dispose defective units like garbage. Nintendo should be forced to improve its product for their customers who expect better, or be prepared to pay for the damages the customers have suffered.
These controllers are not cheap!