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RE: South Africa's Pointsmen - an experiment in human behaviour?
Hmm interesting "experiment". Too bad you couldn't find the link for it because I'd like to see more information about this. I would've never thought that removing signs could potentially make everyone behave better than before. But I guess it would be risky to experiment this further on a bigger scale.
Indeed, completely counter-intuitive. It's bugging me that I can't find the link...I remember reading it in an article on LinkedIn about performance management, of all things, written by someone who used to head up HR in some oil company with more than 100,000 staff. Thought I'd saved it in my electronic memory bank, Evernote. Will keep searching and if I find it I'll tag you on the link.
Okay, I hope you do find this link !
Found it! http://www.managementexchange.com/hack/end-performance-management-we-know-it. Turns out I was way off on my facts - yes, oil company, no, not >100k people. But the traffic experiment was on the money. And I've now saved the link in Evernote :-)
Haha, that's great. We all sometimes go way off our facts :D our memory can only take so much. Thanks for the link, I'll check it out.