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RE: 📣 Community Announcement 📣 STEEM-RETROGAMES February Curators Team [ENG-ITA]
Yes, it could be an active firewall blocking the transaction. He should try disabling it temporarily or using a VPN.
We tested it and it worked.
Thanks a lot for the information, we will prepare a tutorial to show the various steps for SteemKeychain, which could be helpful.