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RE: Documentation: An important part of business - A post worth reading for proper business guide
It is sad to know that your friend's business failed and she had to learn the hard way but the most important thing is that she learns. Documentation is a very vital part of a business and the idea of documentation remains a very important point.
Learning the hard way, isn't all good but it is actually the best way to learn from a mistake, because you will never repeat such mistake again. Although, we all hope to learn from people experience and not experience it the hard way, hahahaha