Contest: Criteria for an Emergency Room

Hello my dear Steemians,
Today I wanted to write for the contest that is running by @helengutier2 here is the link:
https://steemit.com/healthy-steem/@helengutier2/criterios-para-una-urgencia-concurso
For me, when I hear Emergency Room, there are two different pictures popping up in my mind:
First, it is a series called “Emergency Room” where the main actor was George Clooney, he is my favourite actor, despite of being aware about this endless series I have never watch any of it from beginning till the end.
The second, strong feeling about my work, being a surgeon we work very close with doctors in Emergency room. They received the patients first, that is why it is also called “Front Door”, they assess them and have provisional diagnosis and decide where the patients will go, what department or what speciality. That means for me when I hear Emergency room it is associated with work
When anyone who is very sick comes to Emergency department, they report to the receptionists and usually explain what problem they have. If anyone will say that a person has for example acute abdominal pain, vomiting blood, having high temperature they will be seen relatively quickly. Understandably, if someone came because of colicky abdominal pain but otherwise well or someone had a fall and has swollen joint, then it might take some time till the patient will be seen. Receptionist usually alert the doctors if any suspicion of an unwell patient then the patient will be brought tin triage room and then will be decided if it is minor, major or Resuscitation department needed.
Emergencies are:
bleeding, any kind like gastrointestinal bleeding upper or lower, vaginal
difficulties to breath both adult, children
chest pain
unconsciousness
polytrauma
suicide or overdose
The conditions that are not emergencies and could be referred to General Practitioner:
abdominal pain that is last few months and there is no change at the time of presentation to emergency department
small superficial injuries without problem of movement of limbs and no neurological deficit
if a person has run out of his tablets
constipation
In our hospital the waiting area of Emergency Department is always full, sometimes the waiting time could be upto 3 hours. The department is trying its best usually we have target of max three hours. Of course after 10 PM and over night sometimes could be a little bit more quite. Sometimes on Weekend during day it could be the case that waiting area is almost empty, it is usually never completely empty sometimes 1 or 2 people.
I am inviting following users for contest @dequeen, @memamun, @sitaraindaryas

Hola @stef1, me encanta pasar por tu escrito y leer la manera que atienden en tu sitio de trabajo.
Los médicos estan dispuestos a ayudar según la gravedad de salud. Hay muchos hospitales en mi país donde no hay recepcionista, por ende los doctores deben atender a todos e ir descartando según sea el caso.
Es muy cierto que muchos pacientes acuden a las salas de emergencias, sin ser una verdadera urgencia.
Saludos y bendiciones.