I am wondering on what grounds the author calls changenow a fraud. The problem is that the author did not tell us the key fact, ni23457, trying to avoid KYC, sent a fake ID twice. That is what caused his problem. It's funny to read about the "dirty tactics", given that ni23457 decided to resort to exactly this method. One person collected all the facts of his actions aimed at undermining the reputation of changenow, which can be read here: https://medium.com/@arennathan9/changenow-scam-or-review-how-ni23457-blackmails-the-exchange-978c483ef81a

And finally the main thing. The exchange returned the user's funds in mid-October,after receiving legal confirmation. That refutes all allegations. The only problem with n123457 is the desire to remain anonymous by submitting a fake.