I see this and smile, because I understand why I see it! Funny! The author is not completely honest with us, I will correct it. So, the problem is that n123457 tried to avoid KYC several times by sending a fake ID (do you think this is correct?) Only after this exchange froze the funds and launching an investigation. In addition, the client was too lazy to read the terms of use (at the risk of losing 100 BCH). Is there really a person who will be so carefree with such a large number of coins?

I’ll add that the author has only one goal - to get a few dollars from n123457, spreading such nonsense, spam and a bad word on the Internet. One person has gathered facts about the activities of the troll team, you can find it here.https://medium.com/@arennathan9/changenow-scam-or-review-how-ni23457-blackmails-the-exchange-978c483ef81a

And finally the main thing. The exchange returned the user's funds in mid-October,after receiving legal confirmation. That refutes all allegations. The only problem with n123457 is the desire to remain anonymous by submitting a fake.