🌍 Why Multilingual Call Centers Are Key to Global Business Growth

callnovo-cc (42)in #cx • 26 days ago

Imagine losing a loyal customer—just because you couldn’t respond in their native language. That’s the reality for businesses without multilingual support. In fact, 72.4% of customers prefer to shop in their own language, and 80% will leave after a single poor experience.

That’s why multilingual call centers are no longer optional—they’re mission-critical.

Callnovo offers customer support in over 65 languages, powered by AI + human synergy via its HeroDash platform. Whether you’re an eCommerce brand or an SME going global, multilingual CX helps you:

✅ Expand into new markets
✅ Improve retention and satisfaction
✅ Build lasting trust across cultures

Success Story: Brands using multilingual support have seen a 30% drop in returns and up to 35% higher customer satisfaction.

Want to grow globally with confidence?
👉 Read the full article: https://callnovo.com/importance-multilingual-call-centers-global-success/
📞 Request a Free Quote: https://callnovo.com/request-a-quote/

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#multilingualsupport #callcenters #callnovo #globalbusiness #aiincustomerservice #herodash

26 days ago in #cx by callnovo-cc (42)

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