hi again @serverus14

I spoke with NOIA representative and he asked me if I could reply to you on his behalf:

"We are 24/7 reachable in Telegram and quickly solve issues like that.
Regarding KYC, this might be a problem with our KYC providers, so I contact them and let them know that one applicant stuck in their system and regarding rewards, we just ask few questions as a proof that he runs a node and implement tokens if he is. In this case, he didn't receive tokens because his KYC is not approved."

I will be happy to help you. Just contact me via email or telegram (crypto.piotr)

Yours
Piotr