China Mobile, Huawei Focused on User Experience

China Mobile and Huawei jointly launched the Network Experience Index (NEI) which is designed to promote a better user experience through innovative and intelligent data analysis.

Companies said in a statement, the mobile world conglomerate launched in Shanghai is a network assessment model that "implements the classic indexing principle for measuring the users' network experience".

He explained that the index uses the scientific method focused on artificial intelligence (AI) algorithms and large data, which supports operators operating in informed business decisions to provide users "a better digital experience".

Companies said that they were responding to a wide range of advanced technologies and applications, which means that the management of "increasing network complexity, a large number of evaluation criteria and lack of integrated standards to assess user experience" is fast Is challenging from

NEI is designed to help improve the user experience, and enables operators to customize "changes and needs in this new era".

EVP Lee Huidi of China Mobile said that both companies will work with peers across the industry to create "innovation-driven, secure and reliable partnership" with the goal of establishing global standards for network experience.