Some ways to engage our customers

in #business7 years ago

We need to be creative about ways to interact with our customers and for ways that they may interact with us.

Here are a few suggestions to get the grey cells working:

  • Polls - these allow customers to give feedback or interact in other ways, Having polls about new products or offerings can help customers develop a sense of ownership as they feel involved in the process.
  • Tours - in person or virtual give customers a sense of greater involvement or belonging.
  • Contests - these can be very creatively designed.
  • Sponsored events - allow customers to interact on a more social level.
  • Feedback on product testing - Makes customers feel they are part of the journey.
  • Points systems or loyalty programs - these can also be gamified.
  • Customer feedback or review portals - even negative feedback can be constructive if acted upon.
  • Dialog via social media or other avenues - give your customers a voice and let them interact with the voice of your business
  • Webinars - great for all sorts of messaging and interactions.

These are just a few ways we can engage and be engaged with. Trying them out will quickly show what works and is most effective and what needs more work or adjustment.

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Great tips..There are only 2 things that separate one company from another - Marketing & Trust.

So true. And those things go together. The most important think marketing can do is earn the customers’ trust.

These are good suggestions about how to engage the customers. these are really nice advice to flourish the business. thanks for sharing.

Nice one @sme. I want to see more from you.

I saw this before my caffeine and I thought it said "Some ways to enrage our customers" and clicked on it right away. ;)

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A great post. But a situation where its hard to get customer feedback what way can you suggest to get this

All the points you mention re all absolutely valid. To have a successful business empire, i would advise anyone to stick to this rudiments mention on this article. This define every aspect of business endeavour. I must say i take your words as am also an aspiring entrepreneur. Thanks very much, bravo.

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