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You might try downloading the exchange instead of using the online version. If you are using the downloaded version, check your node under settings. You can switch it there if you need to. Sometimes you just have to refresh the screen.

I have 2 years on the platform and that problem has never happened to me and I have solved the problem thanks

How did you fix it? I had connectivity issues, but my wifi sucks. Once I did the download, it got much better. I thought it was perfect, but then it didn't sync a couple times. For the most part it's been very consistent. One thing I wasn't sure of was the message about checking your clock. I haven't seen that one.

I previously used a texas node, in fact my cell phone is connected but then I started the fault I had to use the downloaded version of bitshares in the option view, toggle devtools

Ok nice. That's what seemed to help me as well.