Bitcoin ATM Took My Money!? 😤

So Thursday, I went to check out a Bitcoin ATM machine near me. It was an hour drive, but with the traffic it was more than that of course.😒
I got there and whipped out my cash to test that gorgeous machine. Except I only bought $60 worth of bitcoins to test. The transaction went smooth, and it didn't even ask me for my phone number this time.
But here's the plot twist, after reaching home I assumed I already got my Bitcoins(satoshis) in my brand new Mycelium hot wallet, but there wasn't even an unconfirmed transaction...😱

Worried, I waited until the morning to see if it appeared as it may have backlogged and taken more time than usual. But NOTHING!
So I decided to get to the root of this problem and contacted the ATM provider. I left a voicemail and an email to their support. I even sent an email to the wallet provider just to make sure that I am not leaving any stones unturned. They can't just play with my money like that. You know what I'm sayinnnn. 👿

After a few hours, I got an email back from the support! (sign of relief)

Sent them my receipt file.

Yeah, I know the receipt got f'd up because I thought I woudn't need it. 😑

And now, I am just waiting on them to deliver on their promise. I hope they do it quickly and not take DAYS...

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ps- I only use hot wallets for frequent transactions. To STORE my Bitcoins, I use Trezor. Check out my review on Trezor with the link below! 👇
https://steemit.com/steemit/@kryptoknightk/trezor-hardware-wallet-and-why-you-need-one