I'm getting that now. I hit them up on Twitter and they've been trying to explain to me why, etc. So far they've only explained it unsatisfactorily. The latest call I received from them they told me that it's "because of the Patriot act" but they couldn't explain to me how this ties in with it. And the girl in the phone said "if you're looking for something in writing, we're not going to provide that" -- And I was like WTF? So I told her I need to see their publicly posted policy explaining this intrusion of privacy.