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I know @edkarnie, it's hard to keep repeating the mantra of the 6 reassuring statistics when everyone is flashing worried looks at each other during a bout of turbulence.

Don't look at the reactions of the PAX, look at the reactions of the most senior cabin crew, to asses the severity of the situation. :)

Wise words, from someone who spent years in cabin crew. If someone feels that re: statistic #4 that they don't know anyone who worked in cabin crew, then here is your opportunity to correct that, follow @josie2214.