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RE: Actifit Daily: Top Daily Actifitters. Doubled UP Winner. New Actifitters. Delegations

in #actifit6 years ago

Sorry to say again the app doesn't sync with Fitbit. So I couldn't up my daily of 15k steps. Today I was almost the whole day in bed so I even won't catch the 1000 needed to post an actifit post. Here is my proof. I tap the Fitbit button nothing happens. I also did a reinstall of the app. 🙈 did the settings again yes also sync with Fitbit but.. So I hope you catch that bug and step on it for me a few times. 💪

Posted using Partiko Android

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Hey @hans001,
Thank you for contacting us for this issue.
Just to be clear, did you sync your fitbit watch to your fitbit account first? The process works as follows:
1- Your sync your fitbit watch to your fitbit account
2- On Actifit app, click Fitbit sync, which would then pull your today's recorded activity, after requiring your consent if not given before.
If you still face issues with this, please head over to discord so that we can troubleshoot this further.

Yes it worked but stopped working. The fitbit button doesnt work anymore 🙈 look here at my latest report.
https://steemit.com/actifit/@hans001/actifit-hans001-20190124t213046791z

So it worked first time. Now when you click fitbit sync you get a zero count?

Yes the screen slides one time so it wants to go to the fitbit website but cant i think. after that no reaction.

Posted using Partiko Android

if the screen tries to open the fitbit website, and goes back, means it has the proper authentication.
Could you please head over to discord to chat about this further? We might need to have a look at your account to dig to the root cause.
https://discord.gg/Ud5eG96